Have a question for Glade? Following are common inquiries about our fragrances, products, and policies.
  • Where can I buy my favourite Glade® products?

    Glade® products are available in all major grocery, pharmacy and discount stores across Australia.

    Many Glade® products are available from your favourite online retailer. Browse our products or fragrances.

  • Are refills available for my Glade® products?

    Glade® Sense & Spray, Touch & Fresh, Sensations and Melts products have refills that let you mix and match your favourite fragrances− while reusing the fragrance dispenser. Click here to browse them all.

  • When are Glade® Limited Edition Ranges launched?

    Each year, Glade® proudly releases a new limited edition series of fragrances that reflect the seasons. Summer and winter collections are our popular standards−but be sure to look out for additional special collections that pop up throughout the year.

    All items in our seasonal collections are available for a limited time only, availability may vary by retailer, so be quick!

  • Do Glade® products contain CFCS?

    Glade® Sprays and all other SC Johnson aerosols have been voluntarily and unilaterally chlorofluorocarbon (CFC) free worldwide since 1975.

  • I have feedback about a Glade® product. Whom should I contact?

    As a family company, we care about making life cleaner, easier and better for families. We want to hear your thoughts, good or not-so-good.

    Write a review of a Glade® product or fragrance.

    Send an email to our Consumer Resource Centre.

  • What is Glade's® privacy policy?

    Glade and our parent company, SC Johnson, value the trust you place in us when you provide us with your personal information. We take your privacy seriously and are committed to protecting it.

    Read the SC Johnson Privacy Notice.

  • I care about sustainability. Are Glade® products recyclable?

    Many elements of Glade's products and packaging can be recycled.

    From improving our products, encouraging green choices, using fewer resources, and reducing waste, we are constantly working to make products you can feel good about using in your home.

    Learn more about SC Johnson's global commitment to sustainability.

  • What are Glade® products made of? Are they safe for my family?

    As a family owned company we realise how important it is to know that you are keeping your family safe. It is for this reason we work hard to choose the best ingredients, make sure they're responsible for the environment and communicate the potential impact about them openly.

  • Still have a question?

    Our consumer product helpline is happy to help you with questions or comments about our products. Contact SC Johnson directly:

    [160 Epping Road, Lane Cove, NSW, 2066, Australia. Phone 1800 801 869]